When we went to check out, the item rang up as "unsellable". The TRU employee at the register guessed that it was a recalled toy (possibly lead painted). My daughter did not cry only because I told her we would go to a different store.
Unfortunately, we were unable to find ANY other Speed Racer toys at the other stores in the area we went to. My daughter was quite upset, and talked about "her" Speed Racer car all weekend.
As a parent, I can assure you this kind of crap guarantees me never wanting to shop your store again. You cannot put toys out that are not for sale, and not expect children to be upset. Especially when a parent agrees to buy the toy and lets the child carry it up front or pay for the toy themselves. It's like waving food at zoo animals and not giving them any.
Your store owes my daughter an apology- unfortunately, this will not ease her anguish, nor will she understand. She doesn't understand lead-based paint or toy recalls. All she understands is that she wants a Racer X car with a little person to put in it, that she had it in her hand, and the store wouldn't sell it to her.