As SuperBowl weekend approaches, many of you are no doubt contemplating upgrading to a bigger and better television. If you've shopped at Sam's Club before, you may think it is the place to get the best deal on a television. Ordinarily, you'd be right. But not this week.
On Tuesday, January 24, 2012, Sam's was offering a Westinghouse, 120Hz, 46" LED-LCD for $568.00. Compared to HH Gregg and Sears, who each want over $700 for the same set, that's quite a deal. I was sure sold.
I don't need this TV for any silly football game. I need it to replace a TV that has broken. My 42" LG LCD set. See, I recently had an electrical short in my home. In the course of helping me fix it, my father-in-law decided it'd be a good idea to fan a breaker back and forth, off and on, several times in one second. The next day, my beloved LG developed a problem with its display. Half the screen would go black. A tap on the edge of the case and the picture restored. This continued for days, growing worse to the point that the TV now will suddenly show vertical lines of colors. Meaning I have to get up, tap the edge and hope it comes back on.
I need a new set.
After much online searching, I finally chose the Westinghouse at Sam's. This morning, January 25, 2012, I checked the price one last time. Oh, ho! It was down to $524. Even better! And it was time for the family's ever-other-week trip for supplies to Sam's anyway.
Unfortunately, when we got there, the Westinghouse was nowhere to be seen. I checked my smart phone and discovered the set is now an online-only order. I checked Walmart.com. They have the set for $499.99. Online only. Target? $499.99, online only- but with free shipping.
What the hell?
Why pull a set that was confirmed in-stock yesterday, and tell customers they have to order it? What's the point of marking something down but not offering it for sale?
I asked a sales person. If I ordered online, I couldn't pick the set up- they'd ship it to my home. Next week. I was not happy with this answer. She suggested I go to the customer service desk. That's fine, except there always seems to be a long line there.
Here's the deal. Sam's lures people in with the promise of a set at a great price. When you get there, it's gone. All the other 46" LED-LCD TVs are $600 or more. That is a classic bait-and-switch.
Why should I give Sam's my money? I mean, if I have to wait for the set I want, why not buy it from Target? I'm not buying a set to watch football on- I'm replacing a TV my kids and I watch daily. I need a set now.
This whole thing has me not wanting to shop at Sam's ever again. Target is right down the road, and we shop there every-other-week as well. Why not give Target all our money? The only reason we go to Sam's is to buy in bulk and try and save money.
Sam's is using trickery to get as much of your money as possible. They proclaim great deals, and normally they have some. But because they know a lot of folks are all hyped up about sports, they've decided to go greedy and try and fleece the masses. I'd expect that kind of behavior from Walmart. But I thought their cousin company was better.